Please use the link below to complete your Crunch Care employment packet. Once complete we will run your background check and add you to the text team to start getting job notifications. Your hire is pending all clearance and references are complete.   You are required to start accepting work into your schedule within 14 days of hire.   For complete details on this policy please click here to review.


You must watch the detailed training video and guide to be able to pass a 10 question test in the packet.  Please be prepared to sit and watch this video for 25 minutes.  Then take the 10 question test to confirm you understand the training, and next go ahead and fill out your paperwork.




Step 1 Training Video

Step 2 Training Guide

Step 3  Bright Horizons Training Test (applicable rules and training for all of Crunch Care cases)

Step 4  Employment Paperwork Package

Step 5 Orientation and Training Video  (you must sign this form in link after or before watching video confirming you have watched)

Step 6  Read and confirm you understand all health care protocols and maintain daily knowledge of them(sign form once clicking)-Related to COVID-19

Step 7 Please send us an updated photo of yourself for our files




We will be unable to provide care under the following circumstances related to clients and in your own homes:

  • A member of the household has tested positive for COVID-19
  • A member of the household was in close contact with a confirmed case within the past 7 days
  • A member of the household has been directed by health authorities, school,
  • or employer to self-quarantine
  • A member of the household has traveled in the past 7 days
  • A member of the household is exhibiting cold or flu like symptoms such as fever, cough, or shortness of breath



Care Provider Policies:


Introduction Health Check in Call-For on call cases we are encouraging both Care Providers and Families to communicate during introductory calls on the health status of both the family and the Care Providers. Please keep the Crunch Care informed on any and all scheduling changes.  Ideally check your temperature prior to leaving for any case.  The health of Care Providers and Families are equally important. Transparency from both parties with regards to illnesses is key to containing the spread of viruses. In light of this, we are asking families to fully disclose any illnesses when requests are placed.

Case Acceptance Policy-As our policy has always been in the past and remains the same, you are not required take cases offered to you if you do not wish to work that assignment; we do ask that you keep the agency informed of your health status. We are here to support you in any way that we can.

School/Office Closures-We understand with school and office closures, event cancelations, and other overall protective practices that there will be an increase in demand for in-home care and will do our best to accommodate with everyone’s health in mind. Please be prepared to go to your cases with activity planning in mind and home based educational activities.

Cancelation Upon Arrival-If you arrive at a home and you are uncomfortable staying due to one of the Family members being sick related to lack of transparency notify the Family immediately along with our office. Email and or call 877-553-4231, ext. 89. Do not use the feed as your primary form of communication.

Travel-We are asking Care Providers who have traveled in the last two weeks to not take any on call cases. This is to protect the Care Providers as well as the Families.



NY State Background Check Regulations



Best Practices

To learn more about the novel coronavirus and keep up with the latest developments, see the About Coronavirus Disease 2019 and CDC’s Frequently Asked Questions and Answers webpages. For information about hand washing, see CDC’s hand washing website.Your patience and understanding is appreciated as we keep up to date with everything that is happening. We’re focused on the future and we’re going to keep working hard to keep Care Providers, parents and children safe and healthy.Thank you for your support and patience during this challenging time.



Thank you for your time and effort in this process.